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Hail damage

Hail Damage Roof Repair in San Antonio

Most hail marks on a roof are cosmetic. The ones that aren’t will cost you a roof.

How to tell the difference, when repair is the right call, and what Texas insurance actually pays for.

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Functional damage vs. cosmetic marks

Insurance, and the actual service life of your roof, turn entirely on this distinction.

Functional damage

Bruising that fractures the fiberglass mat beneath the granules. Granule loss that exposes black asphalt. Cracked or punctured shingles. Damage to the sealant strip that holds each course down in wind.

This shortens the roof’s service life. Whether cosmetic marks are covered depends on your policy. Many Texas policies now exclude cosmetic roof damage by endorsement. Check yours.

Cosmetic marks

Scuffs, marred granules with no mat fracture underneath, and dents in gutters, vents, and AC condenser fins. These look bad and do not shorten roof life.

Many Texas policies now carry a cosmetic damage exclusion endorsement, which means the marks are visible and uncovered at the same time.

How hail and storm insurance claims work in San Antonio

Hail size and what it does

A rough guide to when impact starts fracturing the shingle mat.

Under 1"
Rarely damages asphalt shingles. Can mark soft metals such as gutters, vents, and condenser fins.
1" to 1.25"
Damage becomes possible on older or weathered roofs. Worth an inspection, particularly on roofs past ten years.
1.25" to 1.75"
Functional damage is common on standard 3-tab and architectural shingles.
1.75" and above
Functional damage is likely, and full replacement is often warranted.

Hail size is only one variable. Wind speed, impact angle, shingle age, and the direction a slope faces all change the outcome. That is why an actual inspection beats a hail map.

A circular impact mark on a shingle where granules have been knocked away, exposing the black asphalt beneath.
A hail strike that has bruised the mat and taken the granules with it.
A weathered shingle showing a crater of crushed granules from an older hail impact.
An older strike on a San Antonio roof, softened by weathering but still visible.

Repair or replace?

Repair is the right call when the damage is confined to one slope or a small number of shingles, the roof is under roughly ten years old, and the original shingle is still being manufactured in a color that matches. Those three conditions are what make a repair invisible and durable rather than a patch that telegraphs its own location.

Replacement becomes the right answer when the damage spans multiple slopes, the roof is near the end of its service life, or discontinued shingles make a matched repair impossible (see roof leak repair in San Antonio for the repair side). Some insurers pay to replace a whole slope when a matching repair isn't possible. Others don't. It depends on your policy and your insurer's decision.

The number worth calculating is cost per year of life gained. A partial repair on a fifteen-year-old roof might cost two thousand dollars and buy five more years. A replacement costs far more up front but buys twenty-five. On an aging roof, the repair frequently loses that comparison. Our roof cost guide has the current ranges to run it yourself.

Insurance

How a Texas hail claim actually works

  1. 1. Document before you call anyone
    Dated photos of the roof, gutters, window screens, and any soft metal. Photograph the hail itself next to a coin if it is still on the ground.
  2. 2. Get an independent inspection
    Have an insured roofer registered where your city requires it produce a written damage report before you file. A report written before the claim carries more weight than one produced to argue with a denial.
  3. 3. File if the damage is functional
    Policies vary and Texas law requires prompt notice. Practically, file within a year of the dated storm event, and sooner is better because proving which storm caused the damage gets harder as more storms pass over. Texas law also limits how long you have to sue an insurer. That deadline depends on the kind of claim and your policy, often runs from the insurer's decision rather than the storm date, and a policy can shorten it to two years, the shortest Texas allows. Ask a Texas attorney for your deadline. Report promptly and check your policy language. Whether cosmetic marks are covered depends on your policy. Many Texas policies now exclude cosmetic roof damage by endorsement. Check yours.
  4. 4. The adjuster inspection
    A typical adjuster inspection runs about twenty minutes across an entire roof. Soft mat bruising is easy to miss at that pace. If you file and invite us, we can be on the roof when the adjuster inspects, with our photos and measurements.
  5. 5. If denied, request re-inspection
    Ask for a re-inspection with your roofer present and bring documented evidence. Denials based on a short first inspection are frequently reversed.

Read more about how roof insurance claims work in Texas, including ACV vs RCV, supplements, and recoverable depreciation.

Related: How appraisal works if your claim is partially paid

One thing worth knowing before you take a bid: it is a criminal offense in Texas for a contractor to waive, rebate, or absorb a homeowner’s insurance deductible. Covering your deductible is illegal for the contractor under Texas law, and hiding it from your carrier takes false paperwork, which is insurance fraud. Read more about the Texas deductible law.

Recent hail storm reports

Reported storm paths from the National Weather Service and local spotters, kept separate from our verified multi-year hail record.

September 11, 2026

Converse, TX hail storm

Largest reported hail: 2.5". Peak gust: 60 mph. Preliminary NWS and local storm reports.

See the reported storm path and reports

Hail damage FAQs

From the ground you can check soft metals first — gutters, downspouts, window screens, roof vents, and the fins on your AC condenser. Dents there mean hail hit with enough energy to be worth a roof inspection. On the roof itself, functional damage looks like round bruises where granules are missing and the mat underneath feels soft. That distinction is hard to make from a driveway, which is why an inspection is the only reliable answer.

A localized repair on one slope typically runs in the high hundreds to low thousands of dollars, depending on access, pitch, and how many shingles need replacing. A full replacement in the San Antonio area is an order of magnitude higher and depends on square footage and material. When damage is covered, your out-of-pocket cost is your deductible, not the repair price. See our roof cost breakdown for current ranges.

Most Texas homeowner policies cover functional hail damage under the windstorm and hail peril. Whether cosmetic marks are covered depends on your policy. Many Texas policies now exclude cosmetic roof damage by endorsement. Check yours. Coverage also depends on whether your policy pays replacement cost or actual cash value, which reduces the payout by depreciation.

Two separate clocks apply, and they are often confused. The first is your policy's own notice provision: Texas policies generally require prompt notice of a loss, and Policies vary and Texas law requires prompt notice. Practically, file within a year of the dated storm event, and sooner is better because proving which storm caused the damage gets harder as more storms pass over. Texas law also limits how long you have to sue an insurer. That deadline depends on the kind of claim and your policy, often runs from the insurer's decision rather than the storm date, and a policy can shorten it to two years, the shortest Texas allows. Ask a Texas attorney for your deadline. Neither is a universal rule you should rely on from memory. The practical guidance is the same under both: report promptly, because proving which storm caused the damage gets harder as the roof weathers. Check your policy language, or ask your agent or insurer to explain it in writing.

Texas limits how insurers can use weather claims for surcharges and nonrenewal, but a claim can still affect discounts and your claim history. Ask your agent. What does raise rates is the storm itself — after a significant hail event, carriers reprice the whole area and everyone's premium goes up the following year whether they filed or not. The practical takeaway is that declining to file a valid claim rarely protects you from the increase.

For most Central Texas homes, yes. Class 4 shingles absorb the same impact energy without fracturing the mat, so they survive storms that would total a standard shingle roof. Class 4 impact-resistant shingles can qualify for a premium discount in Texas. The amount is set by your insurance carrier, so ask your agent what yours would be. The upgrade is worth the most on a roof you plan to keep for a decade or more.
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