Learning

Texas has no roofing exam. That makes vetting your job.

The documents to ask for, the questions that sort people quickly, and the offers that should end a conversation.

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Why this falls on you here

In most trades the state does the first round of filtering. In Texas roofing, it does not.

There is no statewide roofing contractor license in Texas. No exam, no state board, and nothing for the state to revoke when work is bad. Anyone can print business cards and start knocking on doors the week after a hail storm, which is precisely why they do. The common homeowner instinct — "make sure they're licensed" — has no state-level object to attach itself to.

What does exist is local. Many municipalities across the San Antonio metro require contractors to register or license with the city, and that registration is how permits get pulled. It is a real requirement with a real record behind it, and it is checkable by phone. It is also the reason a contractor who asks you to pull the permit is telling you something about their own standing.

So the vetting that a licensing board would do elsewhere falls to you here. The good news is that it is not difficult — it is four documents, eight questions, and a short list of offers that should end a conversation. For the wider picture of what actually governs roofing work in this state, see the compliance detail on Jose's page.

Documents to ask for

Six things a legitimate contractor can produce without hesitation.

Certificate of general liability insurance

Ask for it to be sent directly from the insurance agent or carrier rather than as a PDF forwarded by the contractor. Certificates are easy to alter and easy to keep circulating after a policy lapses. Check that the policy is current and that the named insured matches the company on your contract.

Workers' compensation coverage

Texas does not require most private employers to carry it, which means plenty of roofing companies do not. If a worker is injured on your roof and there is no coverage behind them, that can become a claim against your homeowner's policy or against you. Ask directly, and ask whether subcontracted crews are covered too.

City contractor registration

Most municipalities in the San Antonio area require contractors to register with the city, and registration is what allows a permit to be pulled in the company's own name. Confirm they are registered where your house is, not merely somewhere in the metro. A contractor who wants you to pull the permit is telling you something.

Manufacturer certification

Owens Corning, GAF, Malarkey, and Atlas all publish searchable contractor directories. Look the company up by ZIP code and confirm both the certification and the tier, because the tier determines which enhanced warranty you can be issued.

A written scope naming every layer

Underlayment type and weight, ice-and-water placement, starter course, flashing to be replaced rather than reused, ventilation components, hip and ridge, and the field shingle — each by manufacturer and product. A proposal that names only a shingle is not describing a system, and it cannot be compared to anything.

Workmanship warranty, in writing

With a stated duration and a plain description of what it covers. The manufacturer warranty covers the material and, at certified tiers, the installation. The company's own workmanship warranty is separate. If nobody will write down a number of years, treat that as the answer.

Manufacturer certifications and the tiers that go with them are covered in detail on our brands and certifications page.

Questions that sort people fast

Eight questions. You will learn more from the hesitation than from the answers.

  1. 1.Who is physically installing the roof — your employees, or subcontracted crews?
  2. 2.What is the full system specification, by manufacturer and product, for every layer?
  3. 3.What is the ventilation calculation for my attic, and what net free area did it produce?
  4. 4.Under what conditions would you tell me to do nothing right now?
  5. 5.Do I get a copy of the inspection report and photos even if I don't hire you?
  6. 6.Will the manufacturer warranty be registered in my name, and can I see the confirmation?
  7. 7.Who pulls the permit, and is it in your company's name?
  8. 8.What happens if you find bad decking after tear-off, and exactly how is it priced?

The last one matters more than it looks. Decking condition is genuinely unknown until the old roof is off, so every project carries that risk — but it is also where surprise costs live. The contract should state a per-sheet price for replacement decking and a documented approval step before the extra work happens. A vague "we'll let you know" is an open invoice.

Red flags

Any one of these is enough to stop. Most of them travel together.

An offer to cover, waive, or absorb your deductible

Under Texas HB 2102 this is an offense, and advertising it is separately prohibited. It also means the deductible is being recovered somewhere else in the job, usually in the scope. Treat it as the end of the conversation.

What the statute says
Pressure to sign before an adjuster has seen the roof

There is no legitimate reason to need a signature that day. The urgency exists to get you committed before you have a second opinion or an approved scope to compare against.

A price that expires when they leave the driveway

Material costs do move, but not by the hour. A discount that is only available while the salesperson is standing in your kitchen is a closing technique, not a price.

No permanent local address

A PO box, a co-working suite opened last month, or an address in another state means there is nobody to call in year three. Storm-chasing crews are mobile by design, and warranties follow companies, not trucks.

An assignment of benefits presented as an estimate

Some documents handed over as paperwork are contingency agreements or assignments that transfer your claim rights to the contractor. Read what you are signing, and do not sign anything that assigns your insurance benefits.

A proposal that is a shingle name and one number

It cannot be compared, it cannot be enforced, and it leaves every consequential decision — underlayment, flashing, ventilation, decking — to be made later by someone who is not you.

Comparing bids that aren't comparable

The single most useful thing on this page, and the step almost everyone skips.

Homeowners generally assume three bids differ because three companies chose three margins. That is rarely what is happening. Bids differ mostly because the scopes differ, and the differences are invisible unless someone lays them side by side.

Compare line by line: tear-off versus overlay. Underlayment type and weight. Where ice-and-water membrane is placed, and whether it is there at all. Whether flashing at walls, chimneys, and valleys is being replaced or reused. Whether any ventilation work is included, and on what calculation. Whether there is a decking allowance and what the per-sheet price is. And what warranty tier the finished assembly will actually qualify for.

Once you do that, the pattern usually resolves. The cheapest bid is frequently the one that omitted the most, and the most expensive one occasionally includes work the others quietly left out. Neither is dishonest on its face; they are simply not the same project.

The clean way to fix this is to write down one scope — the most complete one you were given — and ask every contractor to price that exact scope. It takes one email, it turns three incomparable numbers into a real comparison, and the way each company reacts to being asked is itself informative.

Contractor selection FAQs

Not at the state level. Texas issues no statewide roofing contractor license, holds no exam, and maintains no board that could revoke one. Many municipalities in the San Antonio metro do require contractor registration or licensing at the city level, and that registration is how permits get pulled. So the accurate question is not whether a contractor is licensed by Texas, but whether they are registered in your city and able to pull a permit in their own name.

Three is the usual advice and it is reasonable, but the number matters less than whether the quotes describe the same work. Two detailed proposals you can compare line by line are worth more than five one-page bids with a shingle name and a total. If you get more than three, you will mostly be adding noise rather than information.

Sometimes, but only when you have confirmed it covers the same scope as the others. Far more often the cheapest bid is cheapest because it omitted something — reusing flashing, skipping ventilation work, thinner underlayment, no decking allowance, or a lesser warranty tier. If a bid is meaningfully below the others, the useful move is to find out what is different rather than to assume someone is being generous.

A modest deposit against materials is normal and reasonable, particularly on special-order products like tile, metal, or a non-stock color. A large up-front payment before any materials have been delivered to your property is not. A common structure is a small material deposit, a progress payment when materials arrive or work begins, and the balance on completion — with the final payment genuinely at the end.

Read the contract first, because the cancellation terms are in it. Texas law also provides a right of rescission for certain roofing contracts tied to an insurance claim, and separate consumer protections can apply to contracts signed at your home. The specifics depend on the type of contract and the timing, so if you are trying to get out of one, that is a question worth putting to a lawyer rather than to the contractor.

Every major manufacturer publishes a contractor locator on its own website where you can search by ZIP code and see which companies hold which certification level. That directory is the record. A logo on a proposal, a truck wrap, or a yard sign is not, and it takes about two minutes to check. If a company claims a tier it does not hold in the manufacturer's own directory, you have learned something important.

The full system specification by manufacturer and product for every layer, not just the shingle. Tear-off versus overlay. The decking allowance with a stated per-sheet price. Ventilation work. Who pulls the permit. The workmanship warranty duration. The payment schedule. Start and completion expectations. And the total, with any allowances identified as allowances rather than buried in the number.

You are not required to. Preferred-vendor programs exist because the carrier has negotiated pricing and process with those companies, which is a legitimate convenience and also a relationship you are not party to. You may hire any contractor willing to do the work for the approved scope. Judge a preferred contractor by the same documents and questions you would apply to anyone else.

That is common and usually legitimate — rotten decking and failed flashing are genuinely invisible until tear-off. What separates an honest finding from a bait-and-switch is whether the price was agreed in advance. A good contract states a per-sheet decking price and a documented approval step before extra work proceeds. Ask for photographs of anything you are being charged extra for.

No, and it does not mean worse work either. Company size mostly tells you about scheduling capacity and overhead. What actually predicts the outcome is who is physically on your roof, whether they are supervised, and whether the details get inspected before they are covered up. Ask the same questions of a two-crew local company and a national franchise.
Have a proposal you'd like read properly?

Send it over. We will tell you what it includes, what it leaves out, and whether the price makes sense — even if the answer is that you should sign it.