FAQ

The questions homeowners actually ask, answered without a sales pitch.

Short answers, and a link to the full explanation where there is one.

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Last verified October 27, 2026

Cost & timing

What a roof costs here, how long it takes, and when to do it.

Most residential asphalt replacements in the San Antonio area land between $11,000 and $13,200 for a 2,000 square foot roof. Larger, steeper or premium roofs run higher. Size, pitch, layers to tear off, decking condition, and shingle tier account for nearly all of the spread. See the full cost breakdown.

Most single-family asphalt roofs are torn off and dried in the same day, and fully finished in one to two days. Steep pitch, complex rooflines, tile, metal, and unexpected deck repairs extend it. Weather is the variable nobody controls.

Lifespan depends on the material, the installation, ventilation, and Texas heat and hail. The number on the wrapper is a warranty term, not a service-life prediction. Lifespans by material.

Late fall through early spring is the easiest window in Central Texas: milder temperatures, shorter lead times, and less competition for crews than the weeks after a hail event. That said, an active leak or real storm damage should never wait for a better month.

Yes — promotional 0% APR plans for up to 12 months and monthly plans from 60 to 180 months are available, subject to credit approval. On an insurance-funded replacement, most homeowners only need to finance the deductible. Financing options.

Repair or replace

The decision that costs the most to get wrong in either direction.

Age and the extent of the failure decide it. An isolated flashing or penetration leak on a roof with years left is a repair. Widespread granule loss, brittle shingles, or damage across multiple slopes past year fifteen is a replacement.

Sometimes, but it is a compromise. You get a visible color difference, a tie-in detail at the ridge, and no manufacturer system warranty over the assembly. It is a reasonable answer for isolated storm damage on a newer roof and a poor one on an aging roof.

Not necessarily, but get it inspected and get a remaining service-life number in writing. Roofs do not announce their decline, and knowing whether you have two years or eight lets you budget instead of react. What an inspection covers.

On a tile roof, the tile is carefully removed, the underlayment beneath it — which is the layer actually keeping water out — is replaced, and the original tile goes back down. Tile outlasts underlayment by decades, so this is the normal mid-life tile service. Tile roofing.

If the roof has under about five years left, yes — without hesitation. Panels last 25 to 30 years, asphalt here lasts 15–20 years, and installing over an aging roof guarantees you pay for a detach and reset later. Solar detach & reset.

Storm, hail & insurance

The questions that arrive in the week after a storm, answered quickly.

Functional damage is bruising that fractures the shingle mat — not the cosmetic marks most people look for. Soft metals like vents, gutter aprons, and flashing show it first. Almost none of it is visible from the ground. How hail damage is assessed.

File when documented functional damage clearly exceeds your deductible. Filing on cosmetic marks, or on damage worth less than the deductible, tends to cost more in claim history than it returns. Have the roof inspected before you call the carrier, not after.

Many Texas policies set a separate wind and hail deductible as a percentage of your dwelling coverage. On a $400,000 dwelling limit, every 1% is $4,000. Your declarations page shows yours. Texas deductible law.

No. Under Texas Business & Commerce Code §27.02 it is illegal for a contractor to pay, waive, rebate, or absorb your deductible or to advertise doing it1. Anyone offering is telling you exactly how they handle rules they find inconvenient. What the statute says.

Two clocks run at once. Policies vary and Texas law requires prompt notice. Practically, file within a year of the dated storm event, and sooner is better because proving which storm caused the damage gets harder as more storms pass over. Texas law also limits how long you have to sue an insurer. That deadline depends on the kind of claim and your policy, often runs from the insurer's decision rather than the storm date, and a policy can shorten it to two years, the shortest Texas allows. Ask a Texas attorney for your deadline. Delay also makes it harder to tie the damage to a specific storm date, which is the argument carriers use most.

No. You choose the contractor, always. Preferred-vendor programs exist for the carrier's convenience and pricing, not as a requirement on you. How claims actually work.

Contain the water, move what matters, and if a ceiling is bulging, puncture it deliberately at the low point so the load releases in one place. Photograph everything before cleanup. Do not climb a wet roof. Emergency roof repair.

Choosing a contractor

What is checkable in a state with no roofing exam.

Almost nothing. Combined experience adds up every employee's years into one number, so a crew of a hundred people with one year each would advertise a hundred years. It says nothing about who will actually look at your roof. The useful question is: who reviews the job before it goes into production, and how long has that one person been doing it? Ask for that person's name and background before you sign anything. At Atrium, the owner, a civil engineer, reviews every job before it goes into production, and has since 2016.

There is no statewide roofing license in Texas2, no exam and no state board. Many municipalities in the San Antonio metro do require contractor registration at the city level, and permits are pulled under those local rules. San Antonio requires a Home Improvement Contractor registration to receive a permit3. How licensure and compliance work here.

Manufacturer certifications — Owens Corning Platinum Preferred, GAF, Malarkey Emerald Pro, TAMKO Pro Platinum, Atlas PRO+ Gold Select. They involve training, insurance, and audited work, they can be revoked, and the tier decides which warranty you can be issued. What each tier requires.

Out-of-area plates, a door knock days after the storm, pressure to sign before an adjuster has seen the roof, no permanent local address, and any offer involving your deductible. Read what you are signing — some of those forms are assignments of benefits, not estimates.

A walk of the surface where it is safe, photos of every finding, close examination of flashing, valleys and penetrations, an attic check for ventilation and moisture, and a written report with a remaining service-life estimate. What ours includes.

Who is physically on the roof — employees or subs. What the full system spec is, not just a shingle name. What the workmanship warranty covers and for how long. Whether the manufacturer warranty gets registered in your name. And ask for a current certificate of insurance.

Materials & systems

Product choices that change the outcome, and the ones that mostly do not.

At equivalent tiers, the major brands perform comparably. Impact rating, ventilation, and installation quality affect how long a roof lasts, and the brand matters less. Genuine product differences exist — Malarkey's polymer-modified asphalt is one. Brands and warranties.

In a hail market, usually. The shingle resists impact better and Class 4 impact-resistant shingles can qualify for a premium discount in Texas. The amount is set by your insurance carrier, so ask your agent what yours would be. Hail damage.

Metal costs roughly two to three times more up front and lasts two to three times longer, so cost per year of service is broadly comparable. Metal handles heat and wind better; asphalt is far cheaper to repair. Full material comparison.

An under-ventilated attic cooks the shingles from underneath and traps moisture that reads like a leak on your ceiling. Manufacturer warranties generally require adequate ventilation, so check the warranty terms for your shingle. Attic insulation and the ventilation science.

Not always — but the drip edge and gutter apron are being rebuilt anyway, so it is the cheapest moment to do it. Replace them if they sag, if they are undersized for Central Texas rainfall intensity, or if the same storm damaged them. Gutters.

Warranties

The paperwork most homeowners never check until it matters.

A material warranty covers manufacturing defects in the product. Most roofs fail at the details, which is workmanship — and only an enhanced system warranty covers that. It requires the full assembly to be one manufacturer's components and a certified installer. How the tiers work.

Manufacturer system warranties are transferable, but the terms vary by manufacturer. Ask for the terms that apply to your system.

Inadequate attic ventilation, unapproved repairs by another contractor, mixing manufacturers' components in a system-warranted assembly, structural problems, and never registering the warranty in the first place. Ventilation is the one that catches people, because it is invisible.

Ask for the manufacturer's registration confirmation issued in your name, and file it with your house documents. It does not attach automatically because a certified contractor did the work — and an unregistered warranty is worth nothing at the moment you need it.

Still have a question

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Sources & technical references

Codes & standards

  • 2021 International Residential Code, Chapter 9 Roof Assemblies (R903.2.1 flashing, R905.1.1 underlayment, R905.2.2 slope, R905.2.5 fasteners, R905.2.6 attachment, R905.2.8.5 drip edge, R908.3 re-roofing, R908.3.1.1 recover limits). International Code Council, R903.2.1, R905.1.1, R905.2.2, R905.2.5, R905.2.6, R905.2.8.5, R908.3, R908.3.1.1. codes.iccsafe.org/content/IRC2021P2/chapter-9-roof-assemblies. Accessed October 27, 2026.

Laws & regulators

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